Privacy Policy

We collect information you provide directly to us, such as when you create an account, update your profile, or communicate with us. This may include:

• Name, email address, and phone number
• Profile information and preferences
• Location data when you check into establishments
• Communications with other users and establishments
• Payment information for premium features
• Profile photos and user-generated content
• Device information and identifiers

We also automatically collect certain information when you use our platform, including:

• Device information (device type, operating system, unique device identifiers)
• IP address and network information
• Usage patterns and app interactions
• Crash reports and performance data
• Location data (with your permission)
• Camera and photo library access (with your permission)

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Personalize and improve your experience
• Enable location-based features and check-ins
• Facilitate user connections and social interactions
• Provide customer support and troubleshooting
• Comply with legal obligations and enforce our terms

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or merger
• With service providers who assist in our operations
• With other users as part of the app's social features (profile information, check-ins)
• With establishments you check into (basic user information)

We may share aggregated, anonymized data that does not identify individual users for research and analytics purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Incident response and breach notification procedures
• Secure API endpoints and data transmission
• Regular backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Control your privacy settings and preferences
• Request data portability
• Withdraw consent for data processing
• Object to certain types of processing
• Request restriction of processing

You can exercise these rights by contacting us through the methods provided in the "Contact Us" section below. We will respond to your request within 30 days.

You can also control certain permissions through your device settings, such as location services, camera access, and notifications.

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze how you use our platform
• Provide personalized content and advertisements
• Improve our services and user experience
• Maintain session information
• Prevent fraud and ensure security

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

We also use mobile analytics tools to understand app usage patterns and improve performance.

Our platform integrates with third-party services and SDKs that help us provide our services. These include:

• Payment processors (Stripe, PayPal)
• Analytics services (Google Analytics, Firebase Analytics)
• Push notification services (Firebase Cloud Messaging)
• Social media integration (Facebook, Google)
• Maps and location services (Google Maps, Apple Maps)
• Cloud storage and hosting services
• Customer support tools

These third-party services have their own privacy policies governing how they handle your information. We encourage you to review their privacy policies.

Our platform may also contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties.

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you believe we may have collected information from a child under 18, please contact us immediately.

Parents or guardians who believe their child has provided us with personal information should contact us to have the information removed.

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

By using our platform, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

For users in the European Union, we ensure that international transfers are made in accordance with GDPR requirements, including the use of standard contractual clauses where appropriate.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we need to retain certain information for legal, regulatory, or legitimate business purposes.

We may retain aggregated, anonymized data indefinitely for research and analytics purposes.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how we use it
• The right to know whether we sell or disclose your personal information
• The right to opt out of the sale of personal information
• The right to access your personal information
• The right to equal service and price (non-discrimination)

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• The right to be informed about data processing
• The right of access to your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision making and profiling

You also have the right to lodge a complaint with your local data protection authority.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending you an email notification
• Displaying a notice in the app
• Updating the "Last updated" date

Your continued use of our platform after any changes indicates your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@strangerus.com
• Phone: +6580878865
• Address: 60 Paya Lebar Road #07-54 Paya Lebar Square Singapore 409051
• Data Protection Officer: dpo@strangerus.com

We will respond to your inquiry within 30 days of receipt. For urgent privacy concerns, please include "URGENT" in the subject line of your email.

If you are a California resident and wish to exercise your CCPA rights, please email us at privacy@strangerus.com.

If you are an EU resident and wish to exercise your GDPR rights, please email us at gdpr@strangerus.com.